All about your luggage, such as what you can and cannot bring and what to do if something goes wrong.
What to expect during your flight: seats, meals, WiFi, and all other onboard services.
When booking a KLM Holidays package trip, you receive Flying Blue Miles for your flights. Simply fill in your Flying Blue number when making you booking and the Miles are automatically added to your tally after you have completed the flight.
Not a Flying Blue member yet?
For telephone queries regarding your KLM Holidays booking, please contact the Airtrade Customer Service Center directly.
Airtrade contact information
Airtrade Customer Service Center
klmholidays@airtrade.nl
T +31 (0)88 247 87 90
Opening hours: Monday to Friday: 09.00 - 18.00.
Saturday: 09.30 - 17.00.
Sundays & holidays: Closed.
24 December (Christmas Eve): 09.00 – 17.00h
31 December (New Year’s Eve): 09.00 – 17.00h
No, corona measures no longer apply to holiday destinations that we offer with KLM Holidays. Other measures may still be in place. Be well prepared for your trip and check the travel advice on the Foreign Affairs website.
In most cases, the ticket price does not include hold baggage. During booking, please check for the suitcase icon, which will be listed with your flight details.
Checked baggage can be added when making the booking. If you want to book extra checked baggage after finalizing your booking, you can do so from four weeks before departure via My Trip on KLM.nl. Please log in with your booking code.
If your KLM Holidays booking includes flights operated by Transavia, you can book extra baggage via transavia.com. If you have booked a trip with a partner airline, baggage can be added during online check-in.
Yes, the regular change conditions apply. You may only alter a booking if this is permitted by the terms and conditions of the chosen service provider (airline, hotel supplier, car rental company). This is calculated per package element. The customer will have to cover all costs charged by providers if any change is made. In addition, Airtrade charges €35 per person in administration costs for any changes made to a booking or parts of the booking.
Everybody wants to book their holidays confident and without any risks. If you book your holidays with a travel organization that is associated with the SGR, you’re guaranteed of extra certainty. The SGR covers the cost if the travel organization of your booking is facing financial difficulties. In this case, you do not lose the money of your booking, but the SGR makes sure that your costs are covered. We will charge a contribution of € 5 per person for this. The amount of your SGR contribution will show during the booking process of KLM Holidays.
Your safety is our top priority. We strive to let our passengers feel safe and comfortable not only during their flight, but also during their holidays. A packaged trip of KLM Holidays gives you automatically the guarantee of repatriation in case of a calamity. Together we discuss the correct safety approach based on the available information and the circumstances at your destination. It is possible that you can proceed your holidays with the necessary safety measures, but in case you are forced to leave immediately, we take care of this. Note: the guarantee for repatriation is only applicable to a KLM Holidays package trip. This does not apply by definition to regular tickets.
The following insurances are included in the price of a KLM Holiday that includes car rental:
• Unlimited mileage;
• Extra third-party cover of € 7.5 million;
• Damage insurance (CDW);
• Theft insurance (TP);
• Repayment of own risk;
• Insurance for glass, tire, chassis and paint damage.
You do not have to take any extra insurance on site. The main booker of the trip is also the main driver of the rental car and should be between 25 and 65 years of age. If you are outside this age category, please contact Airtrade. The main driver should hold a valid credit card (with PIN code) in his/her name.